remote desktop connection mac not working

The window will minimize to the task bar. A connection to the AHS SSL VPN portal will be established. If you have an RSA SecurID hard token (fob): Enter your PIN + the 4 digit token (without spaces) that displays on your token.ħ.Click Connect. Do not enter the PIN as part of the FortiClient password. If you have an RSA SecurID soft token: Enter the 8-digit token that displays on your device (mobile phone). The Connection Name and Username should be automatically populated.

Username: Enter your FTNT network user name (optional) On the New VPN Connection screen, enter the following information:Ĭonnection Name: Enter a name, such as FTNT VPN.Select the Acknowledge checkbox and then click I accept.Make sure the remote computer is available and the firewall is not blocking screen sharing.'.īoth computers have Norton 360 installed but disabling firewall protection on both does not change anything. However, trying to connect I get the error ' Connection failed to '' Unable to communicate with “”. I entered the Mac-mini's IP address to the ARD app as it was shown in its preferences as I was granting access to

I have enabled remote access in the preferences on my Mac-mini and installed Apple Remote Desktop (v.3.9.5) on my MacBook. I have FortiClient FortiClientVPN 7.0.2 installed and configured on my MacBook according to the IT department it connects to the university's network as the log reports indicate. I want to connect from home (MacBook Air) to work (Mac-mini) both with macOS Monterey (v.12). Since macOS-based computers are very rare our IT department does not provide any help for the system. My university utilizes FortiClientVPN to enable connection to the university's network to work remotely.

Remote desktop connection mac not working